No. 02b / AI Lead Agents
Trained / monitored / owned by you
The receptionist who never misses a call.
A 24/7 AI lead agent trained on your services, pricing and service areas. It answers questions in your tone, qualifies leads on your criteria, and books appointments directly into your calendar. Visitors who arrive at 2am on a Sunday are handled like it is Tuesday morning.
What it actually does
Here is what the agent handles while you sleep.
Six things. All of them, well.
Trained on your actual business.
We talk to you once, pull the service details, the pricing, the areas you cover, the jobs you take and the ones you politely decline. Then we train the agent on it. It speaks in your tone, not a generic chatbot script.
Captures and scores your leads.
Lead scoring is built in. The agent captures contact details, tags the conversation, and scores the lead so by the time it surfaces in your Leads view, your team knows which ones are worth calling first.
Books into your calendar.
Calendly integration is built in. The agent books the appointment directly, sends the confirmation, and tells the customer what to expect next. Need a different calendar or CRM? We connect via webhooks to fit your existing workflow.
Live chat when you want to take over.
If a conversation needs a human, you or your team can jump in from the Live Chat view in your dashboard and take over mid-conversation. The agent hands off cleanly and you finish the chat in your own voice.
Every conversation in one place.
Your dashboard has a Conversations view with every chat the agent has ever had, searchable, filterable, and taggable. A Leads view surfaces the qualified ones with full context. A Bookings view shows the appointments. Nothing gets lost, nothing gets emailed around.
You configure it, we back you up.
You can rename the agent, rewrite its greeting, add knowledge base sources, and tweak the qualifying flow directly from your dashboard. If you want us to take it off your plate, we will. If you want to drive, the controls are all there.
What it does for businesses
Here is what shifts when the agent goes live.
What changes, in plain terms.
Chatbot vendors love percentages no one can check. We would rather describe the shift and let your own dashboard show you the numbers.
Shift 01 / After hours
The 2am enquiry gets answered.
Visitors who arrive outside business hours get their questions answered, their details captured, and a booking offered on the spot. Not a contact form that waits for Monday.
Shift 02 / The front desk
Repetitive questions stop reaching your team.
Opening hours, service areas, what to bring, whether you cover their suburb. The agent answers from your knowledge base, so your people only pick up the conversations that need a human.
Shift 03 / The follow-up
Every lead arrives with context.
Name, need, location, urgency and the full conversation, already scored and sitting in your Leads view. Your first call starts warm instead of cold.
Honest answers
The questions we actually get asked.
If yours is not here, send it across. We will answer it honestly.
Will the agent make things up?
It answers from a knowledge base built on your actual services, pricing and policies, and it is instructed to say so when it does not know something rather than guess. Every conversation is reviewable in your dashboard, and we tune anything that misses.
What happens when someone wants a human?
You or your team can jump into any conversation from the Live Chat view and take over mid-chat. The agent hands off cleanly. Outside hours, it captures the details and offers a booking instead.
Do I need the full SEO plan to get the agent?
No. The agent is available on Studio standalone plans, no SEO plan required. If you are a managed client, we set it up and run it as part of the wider programme.
How does setup work?
We talk to you once and pull the service details, the pricing, the areas you cover, and the jobs you politely decline. We build the knowledge base from that, you review the agent, and then it goes live on your site.
Want to see this for your business?
The free audit shows where you stand in search and which AI engines already mention you. Then we can talk through what a trained agent would do with the visitors you already have. Sixty seconds, no card.
Not every business needs the full SEO plan.
You can also sign up for Studio standalone if all you want is the agent, no SEO plan required.
Chapter 07 / The closing word
The next enquiry should not have to wait until Monday.
Run the free audit to see where you stand, then ask to see the agent in action before you decide anything. Sixty seconds. No card.