At Brain Buddy AI, we prioritise the security and privacy of your data. Our platform is designed with advanced security measures and compliance protocols to protect your information and ensure adherence to global standards. Explore our FAQs to learn more about how we keep your data safe.
We implement end-to-end encryption to secure data in transit and at rest, ensuring that your information remains confidential and protected from unauthorised access.
Yes, all data transmitted between your systems and Brain Buddy AI is encrypted using HTTPS protocols, safeguarding it from potential interception.
Access to your data is strictly limited to authorised personnel who require it for support or maintenance purposes. We maintain rigorous access controls and conduct regular audits to ensure compliance.
We store personal data only as necessary to provide our services and in accordance with our Privacy Policy. We are committed to minimising data retention and ensuring compliance with data protection regulations.
Immediately contact our support team. We have protocols in place to investigate and address any security incidents promptly.
Yes, we maintain comprehensive disaster recovery and business continuity plans to ensure the resilience and availability of our services.
Yes, we comply with the General Data Protection Regulation (GDPR) to protect the privacy and personal data of individuals within the European Union.
We strive to adhere to all relevant data protection laws applicable to our operations and services, ensuring that your data is handled responsibly and legally.
Our Data Processing Agreement is available on our website, outlining our commitments to data protection and processing practices.
We recommend implementing strong user authentication measures, regularly updating passwords, and educating your team about best security practices to complement our platform’s security features.
Avoid sharing highly sensitive personal or financial information through AI Agents. If necessary, ensure that appropriate security measures are in place to protect such data.
We retain data only as long as necessary to provide our services or as required by law. Our data retention policies are designed to minimise storage duration and protect user privacy.
Yes, you can request the deletion of your data in accordance with our data protection policies. Please contact our support team to initiate this process.
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