Get answers to all your questions about Brain Buddy AI’s subscription plans and AI credit system. From selecting the right plan to understanding how credits work, this guide covers it all. Find the details you need to make the most of your AI Agents and chatbots.
We offer four plans: Starter (AUD 149), Growth (AUD 299), Professional (AUD 499), and Enterprise (custom pricing).
The Starter Plan includes 1 AI Agent, Basic Web Chat Integration, 5,000 AI Message Credits, and essential analytics and basic templates.
Yes, you can adjust your plan anytime. Billing is prorated based on the time remaining in your cycle.
Yes, annual subscriptions come with a 20% discount.
No, customisation starts with the Growth Plan and includes branding, conversation flows, and multi-language support.
The Growth Plan offers 3 AI Agents, custom branding, integrations, advanced analytics, and priority email support.
Yes, API access for custom integrations is part of the Professional Plan.
We accept all major credit cards, including Visa, MasterCard, and American Express.
Yes, you can cancel anytime. You’ll retain access until the end of your billing cycle.
No, there are no setup fees for any plan
Billing is adjusted and prorated for changes made mid-cycle.
AI Credits measure chatbot usage. Credits are consumed based on the complexity of interactions and the AI model used:
Your chatbot will pause temporarily. Additional credits can be purchased, or you can upgrade your plan.
Yes, you can buy extra credits: AUD 25 for 5,000 credits or AUD 100 for 25,000 credits.
No, credits do not roll over to the next billing cycle.
Custom-built agents start at AUD 1499, with pricing based on complexity and additional features.
Yes, prebuilt agents can be customised to better suit your needs.
We offer prebuilt agents for industries such as:
Custom agents take 1-2 weeks to deploy. Prebuilt agents can be launched within 30 mins.
Track your credit usage in the Credits Dashboard on your account.
You can reach us via live chat, email, or by submitting a ticket through the Help Desk
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