Below are detailed answers to help you set up, customise, and optimise your experience with Brain Buddy AI. We’ve categorised these FAQs to cover all essential aspects of onboarding.
Brain Buddy AI enables businesses to deploy advanced AI-powered chatbots and agents to automate customer interactions, provide instant support, and streamline repetitive tasks. These chatbots work across platforms like websites, messaging apps, and social media.
Our AI Agents can:
Yes, our chatbots support multiple languages, allowing you to serve a diverse audience seamlessly.
Absolutely! You can edit pre-defined responses, add custom questions and answers, and update the chatbot’s tone and style to align with your brand.
Yes, our chatbots integrate with popular platforms like Facebook Messenger, WhatsApp, Slack, and website live chat tools.
Yes! Our chatbots are equipped with forms and lead capture tools that allow you to collect customer information during conversations.
We offer flexible pricing plans based on the number of active AI Agents, conversations per month, and advanced features. Visit our pricing page for detailed information.
Yes, we offer a free trial that includes access to core features so you can experience the value of Brain Buddy AI firsthand.
Simply log in to your Brain Buddy AI dashboard, click “Create New Agent,” and follow the step-by-step setup process. You’ll configure the chatbot’s name, language, and initial responses during this process.
Most users can set up and deploy their first AI Agent in under 30 minutes, thanks to our user-friendly interface and pre-built templates.
You can train your chatbot by uploading FAQs, product/service descriptions, or other key documents. Our system will automatically create a knowledge base for your AI Agent.
Yes, you can test your chatbot in a sandbox environment to ensure it behaves as expected before launching it publicly.
Our analytics dashboard provides insights into metrics like:
Yes, you can review conversation logs to identify gaps or improvements, and update your AI Agent’s knowledge base accordingly.
Check your knowledge base and ensure it includes accurate and relevant information. If the issue persists, contact our support team for assistance.
You can submit a support ticket through the dashboard or reach out to our 24/7 live chat team for immediate help.
If a query is beyond the chatbot’s knowledge base, it can be configured to escalate the query to a human agent or request additional information from the customer.
Yes, we prioritise data security with end-to-end encryption and compliance with data protection regulations.
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