Take full control of your AI Agents with advanced features and customisation options designed to meet your business needs. From tailored responses to personalised branding, Brain Buddy AI empowers you to create an AI experience that truly reflects your goals. Explore our FAQs to learn how to maximise your customisation capabilities.
Brain Buddy AI offers:
Yes, you can create multiple AI Agents to handle different tasks or departments, such as sales, customer support, and lead generation.
Yes, Brain Buddy AI can communicate in multiple languages, making it ideal for businesses with a global customer base.
Brain Buddy AI provides insights into user engagement, satisfaction scores, query resolution times, and the most frequently asked questions to help optimise your AI Agent’s performance.
The custom knowledge base allows you to upload documents, product guides, or FAQs, enabling your AI Agent to provide accurate and detailed answers based on your content.
Yes, you can configure query prioritisation by assigning higher weights to specific keywords or intents in the chatbot settings.
Yes, Brain Buddy AI offers API access (available in the Professional Plan and higher) to enable deeper customisation and integration with your existing systems.
Yes, Brain Buddy AI allows you to create roles with specific permissions, such as admin, editor, and viewer, to control access to your account.
Team collaboration is easy:
Yes, starting from the Growth Plan, you can customise:
Yes, you can customise greeting messages to include personalised text such as the customer’s name or specific promotions.
Yes, upload documents, FAQs, or other data to build a knowledge base tailored to your industry. For example, real estate agents can include property listings and buyer FAQs.
Yes, you can define fallback messages and set up escalation paths to direct unresolved queries to a human agent.
You can track metrics like:
Yes, Brain Buddy AI supports A/B testing to compare different conversation flows, greetings, or designs for optimal performance.
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